The market for technologies focused on CRM and sales augmentation, execution and automation continues to evolve. Gartner’s 2019 Hype Cycle report educates CIOs and sales leaders on emerging technology and industry context to help “separate hype from the real drivers of a technology’s commercial promise.”
Topics: Artificial Intelligence, CRM
The recent adoption of voice-powered AI assistants like Siri, Alexa and Cortana are already changing our habits. The market for voice-powered virtual employee assistants is predicted to grow exponentially in the next few years. Gartner believes that by 2023, one out of every four employee interactions will be via voice.
Topics: human experience, Artificial Intelligence
In this post I write about a “Day in the Life” (DITL) storytelling approach we have developed at Tact.ai to help us drive needs discovery, journey mapping, product storytelling and demos.
Source: https://www.tunstallsteachingtidbits.com/2015/04/our-daily-routine-longest-post-of-my.html
Topics: #nofriction, human experience, Artificial Intelligence
In this post, we discuss how AI can help sellers determine next best actions
In this post, we revisit the Jetsons and the Flintstones. Who wouldn't want a flying car?
Topics: Artificial Intelligence, The Future
In this post, we share the benefits of a human and AI-assisted approach to financial services.
In this post, our CEO Chuck Ganapathi, shares technology predictions for 2019
Topics: #nofriction, Artificial Intelligence, CRM
In this post, we about how we renewed our identity towards a broader vision of human-friendly artificial intelligence.
Topics: branding, Artificial Intelligence