Gartner’s latest Hype Cycle report of emerging technologies for Commercial Life Sciences notes “Voice-Driven Sales Apps” have potential to mature rapidly as it is recognized as a high-impact technology for improving sales productivity and the adoption of sales force automation tools.
Gartner’s newly published Hype Cycle for CRM Sales Technology, 2020 cites Tact.ai in the context of three high business impact technologies – Voice-Driven Sales Apps, Sales Bots, and Mobile Sales Productivity.
The events of the past few months have shown how quickly pipelines can dry up, sales forecasts that you thought were solid can evaporate, and quotas can become irrelevant. If all your management metrics revolve around pipelines, forecasts, and quotas, what does that leave you with?
The market for technologies focused on CRM and sales augmentation, execution and automation continues to evolve. Gartner’s 2019 Hype Cycle report educates CIOs and sales leaders on emerging technology and industry context to help “separate hype from the real drivers of a technology’s commercial promise.”
The recent adoption of voice-powered AI assistants like Siri, Alexa and Cortana are already changing our habits. The market for voice-powered virtual employee assistants is predicted to grow exponentially in the next few years. Gartner believes that by 2023, one out of every four employee interactions will be via voice.
In this post, Kevin Cheng, our head of Communications, writes about the latest edition of the Constellation Research Shortlist for Sales Productivity solutions, which Tact.ai was featured in.