Gartner’s latest Hype Cycle report of emerging technologies for Commercial Life Sciences notes “Voice-Driven Sales Apps” have potential to mature rapidly as it is recognized as a high-impact technology for improving sales productivity and the adoption of sales force automation tools.
The rumors were true: Salesforce is buying Slack, the popular messaging app beloved by many software development teams and startups, for $27.7 billion. This is Salesforce’s largest acquisition to date.
If you ask me whether artificial intelligence is overhyped or underhyped, my answer has to be: both.
What's the difference between virtual meetings and virtual work? COVID-19 forced us all to become experts with video conferencing tools like Zoom and Teams for everything from family gatherings to happy hours or work meetings. Unfortunately, the business of buying, selling, and servicing involves a lot more than live video/audio communication — messaging asynchronously across time zones, sharing and collaborating on files, approving transactions, signing documents, and much more.
Gartner’s newly published Hype Cycle for CRM Sales Technology, 2020 cites Tact.ai in the context of three high business impact technologies – Voice-Driven Sales Apps, Sales Bots, and Mobile Sales Productivity.
In the old world of sales, nothing was more important than getting face time with a customer or potential customer. Being a road warrior was part of the job. However with the pandemic continuing to escalate and the old world of sales quickly disappearing, many sales organizations embarked on initiatives aimed at redesigning processes that brought their teams into the new world of sales.
The events of the past few months have shown how quickly pipelines can dry up, sales forecasts that you thought were solid can evaporate, and quotas can become irrelevant. If all your management metrics revolve around pipelines, forecasts, and quotas, what does that leave you with?