What Digital and Global CIOs Expect from Enterprise AI Assistants

Posted by Kevin Cheng on Apr 15, 2019 11:30:00 AM

The recent adoption of voice-powered AI assistants like Siri, Alexa and Cortana are already changing our habits. The market for voice-powered virtual employee assistants is predicted to grow exponentially in the next few years. Gartner believes that by 2023, one out of every four employee interactions will be via voice.

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Topics: human experience, Artificial Intelligence

Day In The Life storytelling

Posted by Amit Pande on Mar 12, 2019 2:16:12 PM

In this post I write about a “Day in the Life” (DITL) storytelling approach we have developed at Tact.ai to help us drive needs discovery, journey mapping, product storytelling and demos.

Source: https://www.tunstallsteachingtidbits.com/2015/04/our-daily-routine-longest-post-of-my.html

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Topics: #nofriction, human experience, Artificial Intelligence

Next Best Action but then what?

Posted by Tim Miner on Feb 22, 2019 5:59:00 PM

In this post, we discuss how AI can help sellers determine next best actions

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Topics: Artificial Intelligence, Financial Services

Yaba Daba Doo

Posted by Gary Stimson on Feb 18, 2019 8:29:00 PM

In this post, we revisit the Jetsons and the Flintstones. Who wouldn't want a flying car?

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Topics: Artificial Intelligence, The Future

Financial Services of the Future: Assisted, Non-Assisted, or Hybrid?

Posted by Tim Miner on Feb 12, 2019 7:54:00 PM

In this post, we share the benefits of a human and AI-assisted approach to financial services.  

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Topics: Artificial Intelligence, Financial Services

The biggest trends I'm following in 2019

Posted by Chuck Ganapathi on Feb 1, 2019 2:01:00 PM

In this post, our CEO Chuck Ganapathi, shares technology predictions for 2019 

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Topics: #nofriction, Artificial Intelligence, CRM

Designing a human-friendly brand identity

Posted by Kevin Cheng on Dec 7, 2018 2:41:02 AM

In this post, we about how we renewed our identity towards a broader vision of human-friendly artificial intelligence. 

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Topics: branding, Artificial Intelligence

About the Tact.ai #nofriction blog 

Tact.ai was founded with a mission to make enterprise software more human-friendly. In this multi-author blog, we write about how technology can remove daily friction from our lives, share views on AI, and provide occasional product updates. We also do guest posts. 

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